Privacy Policy

We are committed to protecting your personal information and being transparent about how we use it.

Effective date: 1 January 2026 · Last updated: June 2026

1. Introduction

The Imtiaz Development and Investment Bank of Afghanistan (IDIB) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.

This Policy applies to all information collected through our website and any related services, communications, or interactions with IDIB. By accessing or using this Site you consent to the data practices described in this Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you complete forms on our Site (such as contact or newsletter forms), correspond with us by email or other means, request information about our products or services, or otherwise interact with us.

This information may include your full name, email address, phone number, organisation name, country of residence, and the nature of your enquiry.

We also collect certain technical information automatically when you visit the Site, including your IP address, browser type and version, operating system, pages visited, time spent on pages, and referring URLs. This information is used to operate and improve the Site and does not, on its own, identify you personally.

3. How We Use Your Information

IDIB uses the information we collect for the following purposes: to respond to your enquiries and communicate with you; to provide information about our products, services, or events that you have requested; to send our newsletter or other communications to which you have subscribed; to administer and improve this Site; to comply with applicable legal, regulatory, and compliance obligations; and to detect and prevent fraud or other illegal activity.

We do not use your personal information for automated decision-making or profiling purposes.

5. Disclosure of Your Information

IDIB does not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

With service providers who assist us in operating the Site or conducting our business (such as hosting, analytics, or email delivery providers), where those parties agree to keep your information confidential and use it only to provide the agreed services.

With regulatory authorities, law enforcement agencies, or courts as required by applicable law, regulation, or legal process, including Da Afghanistan Bank (DAB) and other competent authorities.

In connection with a merger, acquisition, or sale of all or a portion of IDIB's assets, in which case the acquiring entity would be bound by the terms of this Policy or a materially equivalent policy.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, disclosure, alteration, or destruction. These measures include encrypted data transmission, access controls, and secure server infrastructure.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any applicable legal, regulatory, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure, the purposes for which we process your information and whether we can achieve those purposes through other means, and the applicable legal requirements.

8. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience and analyse Site usage. Cookies are small text files placed on your device by the Site.

We use strictly necessary cookies (required for the Site to function), analytics cookies (to understand how visitors interact with the Site), and preference cookies (to remember your settings). You may control your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site.

For more information about how we use cookies, please see our cookie notice, which is displayed on your first visit to the Site.

9. Your Rights

Subject to applicable law, you may have the right to: access the personal information we hold about you; request correction of inaccurate or incomplete information; request deletion of your personal information in certain circumstances; object to or restrict our processing of your information; and withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at privacy@idib.af. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.

11. Changes to This Policy

IDIB reserves the right to update this Privacy Policy at any time. When we make material changes, we will update the effective date at the top of this page. We encourage you to review this Policy periodically. Your continued use of the Site following any changes constitutes your acceptance of the revised Policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: privacy@idib.af

Address: Imtiaz Development and Investment Bank of Afghanistan (IDIB), Head Office, Kabul, Afghanistan

Imtiaz Development and Investment Bank of Afghanistan (IDIB) is regulated by Da Afghanistan Bank (DAB). This Privacy Policy is governed by and construed in accordance with the laws of Afghanistan.